The Fifth P - Privacy Policy

This statement summarises The Fifth P’s policies regarding personal information that may be collected or submitted to us through The Fifth P website of www.thefifthp.com.au (“Site”) or via any other means of collection.

Your privacy is important to The Fifth P

The Fifth P respects and upholds the confidentiality of information and the privacy of individuals. The Fifth P is committed to ensuring the privacy of personal information provided to us. We are bound by the Privacy Act 1988 and guided by the National Privacy Principles. Unless we have your direct permission to do otherwise, we will only collect and use your personal information as set out in this privacy policy. Where we or our documents request personal information, we will state the purposes for its use and to whom it may be disclosed.

We acknowledge that you have the right to control how your personal information is collected and used.

Personal Information

The type of information that may be collected or submitted to The Fifth P includes:

  1. information about your visit to the Site, which includes the date and time of your visit, the pages accessed and the documents retrieved;
  2. the type of browser used when you visit our Site, and
  3. any personal correspondence, which includes emails (“Personal Information”).

Keeping a record of Personal Information

We may hold personal information for the following purposes:

  • To respond to inquiries;
  • To inform you about updates or changes to the product or service you have acquired;
  • To provide information about us, our products, services and special offers; and
  • >To analyse our website usage.

Our Disclosure of Your Information

Although The Fifth P uses industry standard practices to protect your Personal Information, due to technical limitations, we cannot guarantee and ensure that all of your private communications and other Personal Information will never be disclosed in ways not otherwise described in this Privacy Statement. Therefore, we cannot and do not guarantee, and you should not expect, that your Personal Information or private communications will always remain private. Having said that, as a matter of policy, we NEVER sell or rent any Personal Information about you to any third party.

  1. Cookies: When you visit our Site, our server may attach a small data file known as a "cookie" to your hard drive. This enables us to analyse usage patterns on our Site in order to tailor it to our users' needs. Cookies are safe and cannot be used to deliver a virus. Cookies only identify your computer to our servers when you visit our Site. Most web browsers are set to accept cookies. If you do not wish to accept cookies, you can refuse the transfer of cookies to your computer's hard drive by adjusting your internet browser.
  2. Legal Requests: The Fifth P may lawfully disclose your Personal Information for law enforcement or regulatory purposes. We can (and you authorise us to) disclose any information about you to law enforcement or other governmental officials as we, in our sole discretion, believe necessary, appropriate or as otherwise permitted under the Privacy Act 1988, in connection with an investigation of any activity that is illegal or may expose us to legal liability.

How we manage your personal information

You may have contact with us personally, by telephone, mail, over the internet or other electronic medium. We take all reasonable steps to keep your personal information secure in a combination of secure computer storage, hard copy files and other records. We take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure. You have the right to access the personal information you have provided to us. If you require details of your personal information held by us, we will need to verify your identity before meeting your request, which we will process in a reasonable time. If you find that the information we hold about you is inaccurate or out of date then we will promptly correct it.

When your personal information is no longer needed, we will remove any personal identifiers or we will ensure the secure destruction of the records.

As far as permissible under law, The Fifth P accepts no responsibility for the unauthorised access of personal information held by The Fifth P.

Changes to our privacy statement

From time to time in may be necessary for us to review and revise our privacy statement. We reserve the right to change our privacy statement at any time and to notify you by publishing an updated version of the policy on The Fifth P website at www.thefifthp.com.au.

How to contact us if you have a problem or complaint

If you have any queries in relation to this policy or its administration or if you would like more details of the type of personal information The Fifth P holds, for what purposes, and how we collect, hold, use and disclose that information, please contact The Fifth P, 10 Amsterdam Circuit, North Wyong, NSW, 2259, Tel 02 4351 8788.